My Uber Account Is Disabled - Solution to Regain Access

Uber is an online ridesharing app is operating worldwide, users can book cabs in seconds and they can reach their destination without waiting for buses and taxis. Uber is very useful for travelers and daily commuters. Nowadays some users are getting trouble while using Uber app, some of the user’s accounts are getting disabled due to some unauthorized activities. In this article, you are going to learn how to regain access to the disabled or deactivated Uber account. You can also see how to prevent your Uber account from getting blocked or suspended. So the next time when you book a cab on Uber app without violating policies of Uber and you can reactivate your account when your account gets banned.

My Uber Account Is Disabled – Solution to Regain Access

Why is Uber disabling your Uber account?

Uber disables your account when you violate their policies or when you do some unauthorized or fraudulent activities.
–> You have two Uber accounts on the same device, and one of the accounts is under the referral code of another account.
–> You have updated the credit card account that is no longer valid.
–> Your Uber account phone number and Paytm phone numbers are different.
–> And the worst reason for disabling is if you get down Uber without paying any money for the ride.

My Uber Account Is Disabled - Solution to Regain Access
My Uber Account Is Disabled – Solution to Regain Access

How to get your access again once your account gets disabled?

The best way to regain your access to the Uber account is contacting Uber help or Uber support.

If your account is suspended, go to help.uber.com and go to the page mentioning “I can’t sign into my account”.
–> You have to share your mobile number, details and your Email address in that page submit. they will review your account and see whether it will get reactivated.
link: https://help.uber.com/h/fe41e668-b240-4a8b-b284-dc75c4080a49

Another way of getting access is sending an email to Uber Support.

–> Send the mail from your email that is registered on Uber. To easy verification and quick process please attach a copy of your photo ID which contains the same name as in your account and a photograph of the credit card showing your last four digits of the credit card number and your name.

Uber Support email link: support@uber.com

How to prevent Uber account from getting disabled or deactivated?

–> Avoid using Uber app on the same device with two Uber accounts.
–> Do not provide the details of the credit card that is going to expire in the near future.
–> Check whether the mobile number registered in Paytm and Uber are same or not.

Comments

    1. ram

      Try resetting setting of your phone, then uninstall and download-reinstall the uber app from the play store. Then try signing with new uber account or existing account. Hope your account will gets activated. if not, Send a mail to uber support that trouble signing in to uber app.

  1. Nabeel Akhter

    My account had disable without any reason when i was entering my cell number or gmail I.D
    it shows your account is currently disable visit t.uber.com

  2. muhammad.rashid

    my uber account currently disable .it shows your account is currently disable visit t.uber.com

    please help

  3. samim

    Try resetting setting of your phone, then uninstall and download-reinstall the uber app from the play store. Then try signing with new uber account or existing account. Hope your account will gets activated. if not, Send a mail to uber support that trouble signing in to uber app.

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